Terms & Conditions

 

INTRODUCTION

1.1 These Standard Terms and Conditions (“Conditions”) apply exclusively between:

1.1.1 any person accessing and using the Services (as defined below) (the “User” or “you”); and JGB Joint

1.1.2 JGB Joint Gold bullion Import-Export Co., LTD. (the “Company”)

(each a “Party” and collectively, the “Parties”).

1.2 JGB provides the Services through www.jgbbullion.com, the Company’s mobile application, or any application programming interface (the “Interface”). The Services and the Interface are provided by the Company.

1.3 These Conditions shall prevail notwithstanding any amendments by the User. Any amended conditions submitted, proposed, or stipulated by the User, regardless of whether the Company has objected to them explicitly, are expressly waived and excluded.

1.4 The Company reserves the right to amend, modify, delete, update, change, or otherwise alter (each, a “Variation”) these Conditions at any time. The User is advised to check regularly for any updates, changes, or modifications. As these Conditions will govern the access or use of the Services, the User should review these Conditions each time the User engages the Company for use of the Services. By using the Services or accessing the Interface, the User is deemed to accept the Conditions.

1.5 The Services are not intended for use by individuals who are citizens or nationals of or resident in the United States of America, Belarus, Canada, Cuba, Eritrea, Iran, North Korea, Russia, Syria, Singapore, Taiwan and Venezuela (each a “Prohibited Jurisdiction”) or any member of the Sanctions List (collectively, the “Prohibited User”). Any Prohibited User accessing the Interface and/or Services must immediately cease to use the Interface and the Services.

1.6 It is important that the User understands the Applicable Laws that apply in their country in relation to the Services before using the Services. Use of the Services may not be permissible in all countries where this Interface may be accessed or viewed. The User must abide by the Applicable Laws and in the event that use of the Services is not permitted, the User must leave the Interface immediately. If the User has any doubt as to the legal position in their jurisdiction, the User should consult with the relevant authorities in their jurisdiction prior to using the Services.

1.7 The Company cannot advise on the current legal position in any country with respect to the Interface and Services and will not be held responsible for the consequences of the User’s use of the Interface for any purposes whatsoever. Accordingly, by using the Interface, the User expressly indemnifies the Company from any legal consequences and/or claims for damages whatsoever, arising from the User’s use of the Services or Interface.

  1. 2. DEFINITIONS AND INTERPRETATIONS

2.1 “LBMA Gold”

means gold bars or bullion that meet the Good Delivery standards set by the London Bullion Market Association (LBMA), including specifications relating to fineness, weight, appearance, markings, and refinery accreditation.

“Affiliate” means any entity directly or indirectly controlled by, or under common control with, JGB Joint Gold Bullion Import-Export Co., Ltd. (“the Company”), where “control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, by contract, or otherwise, including any Subsidiary of the Company.

“Additional Terms” has the meaning ascribed to it in Clause 3.2.

“AML Laws” means all laws applicable to the Parties prohibiting money laundering or attempts to conceal or disguise the identity or origin of, change the form of, move, transfer, transport, or otherwise handle illegal proceeds, funds, or property.

“Anti-Bribery Laws” means all laws applicable to the Parties prohibiting the bribery of government officials, kickbacks, inducements, or other forms of commercial corruption.

“Applicable Laws” means all laws applicable to the Parties.

“Business Day” means a day that is regarded as a business day in the Lao People’s Democratic Republic.

“Content” has the meaning ascribed to it in Clause 18.

“Control” means the holding or possession of the beneficial interest in, or the ability to exercise the voting rights applicable to, shares or other securities in any entity (whether directly or indirectly), which confers on the holders more than 50% of the total voting rights exercisable at general meetings of that entity. “Controlled” shall be construed accordingly.

“CRS” means the Common Reporting Standard or the Standard for Automatic Exchange of Financial Account Information.

“CTF Laws” means all counter-terrorist financing laws.

“Dispute” has the meaning ascribed to it in Clause 32.2.

“Encumbrance” means any mortgage, assignment, debenture, lien, hypothecation, charge, pledge, title retention, right to acquire, security interest, option, pre-emptive right, right of first refusal, restriction, third-party right or interest, or any other encumbrance or preferential arrangement (including, without limitation, a title transfer or retention arrangement), or any agreement to create any of the foregoing.

“Event of Default” has the meaning ascribed to it in Clause 13.2.

“FATCA” means the United States Foreign Account Tax Compliance Act.

“Fee Schedule” means the schedule of transaction fees payable to the Company by the User in relation to the Services.

“Force Majeure Event” means any cause, whether foreseen or unforeseen, beyond the reasonable control of the affected Party, including but not limited to:
(a) hacker attacks or malware infiltration that damages or disrupts the Interface or its associated systems;
(b) interruption, failure, or disruption of electricity supply, internet connection, telephone, or communication systems, or electronic or mechanical equipment;
(c) strikes, fire, flood, or other acts of God; or
(d) regulations or actions of any applicable international organisation or governmental authority.

“Holding Company” means, in relation to a company or corporation, any other company or corporation of which it is a Subsidiary.

“Indemnified Parties” and “Indemnified Party” have the meanings ascribed to them in Clause 14.

“Insolvency Event” has the meaning ascribed to it in Clause 13.2.7.

“KYC Process” has the meaning ascribed to it in Clause 4.1.

“Losses” has the meaning ascribed to it in Clause 14.

“Notice” has the meaning ascribed to it in Clause 22.1.

“Permitted Purpose” has the meaning ascribed to it in Clause 17.1.

“Policies” has the meaning ascribed to it in Clause 3.1.

“Prohibited Jurisdiction” has the meaning ascribed to it in Clause 1.5.

“Prohibited Use” has the meaning ascribed to it in Clause 9.2.

“Prohibited User” has the meaning ascribed to it in Clause 1.5.

“Privacy Policy” means the Company’s Privacy Policy as amended from time to time.

“Representatives” means, in relation to a Party, its directors, officers, employees, advisers, agents, or other representatives.

“Sanctions” means economic sanctions laws, regulations, embargoes, or restrictive measures administered by any Sanctions Authority, including those imposed under the Comprehensive Iran Sanctions, Accountability and Divestment Act of 2010, the Iran Sanctions Act, or any equivalent measures imposed by any Sanctions Authority.

“Sanctions Authority” means:

  • the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury, or the U.S. generally;
  • the United Kingdom, the European Union, or any member state of the European Union;
  • the United Nations (including related organisations);
  • the Ministry of Finance of Japan or Japan generally;
  • the Monetary Authority of Singapore or Singapore generally;
  • any other relevant authority in a jurisdiction applicable to the Parties.

“Sanctions Laws” means laws relating to Sanctions or the Sanctions List.

“Sanctions List” means the Specially Designated Nationals and Blocked Persons List maintained by OFAC, or any similar sanctions list maintained or published by any Sanctions Authority.

“Services” means spot transactions in digital assets conducted through (a) C2C (Peer-to-Peer), (b) a centralized exchange platform, or (c) any other services provided by the Company.

“Subsidiary” means, with respect to any entity, any entity directly or indirectly controlled by that entity.

“Surviving Provisions” means Clauses 1, 2, 3, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 20, 22, 23, 24, 25, 26, 28, and 29.

“Target of Sanctions” has the meaning ascribed to it in Clause 16.1.11.

“Tax” means any tax, levy, impost, duty, charge, or withholding of any kind (including any related penalty or interest).

“Third Party Data” has the meaning ascribed to it in Clause 17.3.

“User’s Reps and Warranties” has the meaning ascribed to it in Clause 16.1.

“Variation” has the meaning ascribed to it in Clause 1.4.

  • The words “hereof,” “herein,” “hereon,” and “hereunder,” and similar expressions, refer to these Conditions as a whole and not to any particular provision.
  • Unless the context otherwise requires, words in the singular include the plural and vice versa; words indicating gender include all genders (male, female, or neutral).
  • Headings are inserted for convenience only and shall not affect interpretation.
  • Any obligation required to be performed on a specified day shall, if that day is not a Business Day, be performed on the next Business Day.
  • References to these Conditions include any amendments or supplements made in accordance with their terms.
  1. INCORPORATION OF OTHER TERMS

3.1 The User acknowledges and confirms that they have read, understood, and agreed to the following documents, which may be amended from time to time at the sole discretion of JGB Sole Co., Ltd. (the “Company”) and are made available to the User through the Interface. All such documents are hereby incorporated into and form an integral part of these Conditions:

  • the Legal Disclaimers;
  • the Fee Schedule;
  • the Privacy Policy and Cookie Policy;
  • the Referral Program Terms and Conditions;
  • the Terms and Conditions for Digital Asset Service Program; and
  • any other relevant terms and conditions issued by the Company.

(collectively, the “Policies”)

3.2 In addition to the Policies, certain features, functions, or specific aspects of the Interface or the Services may be subject to additional terms and conditions (“Additional Terms”), which shall apply in full force and effect upon the Company notifying the User of such Additional Terms. By continuing to access or use the Interface and the Services, the User is deemed to have accepted and agreed to such Additional Terms.

3.3 In the event of any conflict or inconsistency between the provisions of these Conditions and the Policies, the terms of the most recent amendment to these Conditions shall prevail over the earlier provisions of these Conditions, and the provisions of these Conditions shall prevail over the Policies.

 

  1. SETTING UP AN ACCOUNT

In order to use the Company’s gold-related services, including but not limited to Bullion Accounts, LBMA Gold trading, Gold Spot transactions, physical gold delivery, gold depository services, and any other precious metals services provided through the Interface, the User must first register for an account (“JGB Account”).

The Company may require the User to provide information satisfactory to the Company and any relevant third parties to verify that the User is not in breach, or at risk of breaching, any AML Laws, CTF Laws, Anti-Bribery Laws, Sanctions Laws, or other Applicable Laws relating to the trading, holding, transport, storage, or settlement of precious metals.

During the registration process, the User may be required to submit information and documentation for the Company to conduct identity verification and know-your-client checks (“KYC Process”) relevant to the gold bullion industry. Such information may include documents necessary to determine the User’s Tax residency, compliance status under FATCA or CRS, source of funds, source of wealth, business purpose relating to gold trading, or any other documents required under Applicable Laws or the Company’s internal compliance policies.

The Company may engage third-party KYC, AML, risk-scoring, vaulting, settlement, or bullion logistics service providers for the purpose of verifying the User’s identity, commercial background, or legitimacy of the User’s gold-related transactions. The User irrevocably authorises the Company to share such information with authorised third-party providers for these compliance, risk-management, and bullion-operations purposes.

The Company shall continuously monitor and assess User activities, including but not limited to gold deposits, withdrawals, transfers, settlement instructions, bullion allocation requests, unallocated gold movements, or physical delivery orders, to identify potential breaches of AML Laws, CTF Laws, Sanctions Laws, Anti-Bribery Laws, or any suspicious gold-related activity such as:

  • irregular gold transfer patterns;
  • unusual physical delivery requests;
  • transactions inconsistent with declared economic activity;
  • repeated use of unallocated gold for rapid movements of value;
  • bullion deposits from high-risk jurisdictions; or
  • transactions involving sanctioned entities, refineries, or vaults.

Notwithstanding the successful completion of the initial KYC Process, the User may be required to provide additional information, documents, or clarifications on an ongoing basis to support due diligence obligations, including requests related to:

  • proof of gold ownership for deposits,
  • documentation of LBMA Good Delivery bar provenance,
  • customs declarations,
  • certificates of assay,
  • shipping or handling records,
  • commercial invoices, or
  • bullion-related tax declarations.

The Company, in its sole discretion, may refuse to open a Bullion Account, restrict or limit the User’s access to LBMA Gold trading, suspend or terminate the User’s account, or impose specific limits on the User’s trading, storage, settlement, or physical delivery privileges. Such limitations may be based on the User’s risk profile, trading behaviour, source of funds, source of wealth, or compliance assessment.

By creating a JGB Account, the User consents to the collection, use, processing, and disclosure of their personal data and gold-related information by the Company, its Affiliates, and its authorised third-party service providers for the purposes of:

  • KYC and due diligence;
  • risk scoring;
  • bullion custody operations;
  • allocation and de-allocation processes;
  • logistics and vaulting arrangements;
  • settlement and reconciliation; and
  • compliance with Applicable Laws.

Further details relating to the handling of personal data and bullion-related information are set out in the Company’s Privacy Policy.

 

  1. SCOPE OF SERVICES

The User’s access to the Services is subject to successfully creating an account on the Interface (“JGB Account”). Upon activation of the JGB Account, and subject to eligibility and compliance with the Company’s requirements, the User may access the following precious-metal-related services (“Services”):

5.1 Gold Spot Trading (LBMA-based Pricing)
allowing Users to buy and sell LBMA-accredited gold at real-time spot prices through the Company’s trading system, including T+0/T+1 settlement options as determined by the Company.

5.2 Bullion Account Services (Allocated, Unallocated, Hybrid)
providing Users with the ability to hold, deposit, withdraw, transfer, allocate, de-allocate, or settle gold through segregated (Allocated) or pooled (Unallocated) bullion accounts.

5.3 Physical Gold Delivery & Collection
enabling Users to request physical delivery or collection of gold, subject to verification of ownership, availability of stock, operational procedures, and Applicable Laws.

5.4 Gold Depository & Vaulting Services
granting Users access to secure vaulting, custody, and storage services for LBMA Gold or other accepted forms of bullion, through Company-operated or third-party LBMA-approved vaults.

5.5 Gold Conversion Services
enabling Users to convert between different forms of gold holdings (e.g., Allocated to Unallocated), or convert gold into fiat currency and vice versa, subject to prevailing policies.

5.6 Over-the-Counter (OTC) Gold Trading
providing Users with access to negotiated transactions in large-volume or wholesale gold trades facilitated through the Company.

5.7 Deposits and Minimum Amounts

The Company may refuse to accept deposits or bullion submitted by the User if such deposits do not meet the minimum requirements, quality standards, or documentation requirements set by the Company from time to time, including standards relating to LBMA Good Delivery or provenance verification.

5.8 Changes to Services

The Company reserves the right, at its sole discretion and without prior notice, to modify, expand, suspend, or terminate any part of the Services or their scope, including vaulting options, delivery methods, settlement cycles, or trading features.

 

  1. AGENCY

The Company does not act as an agent for the User in any gold-related transactions on the Interface, including LBMA Gold trading, Bullion Account operations, and Gold Spot transactions.
All transactions are conducted on a principal-to-principal basis. For certain services, the Company may facilitate or administer contracts, settlements, or gold allocation processes between Users, but such facilitation does not create any agency or fiduciary relationship unless expressly agreed in writing.

 

  1. DISCLOSURE OF INFORMATION

7.1 The User represents and warrants that all information provided to the Company is true, accurate, complete, and not misleading.

 

7.2 The User must promptly update such information and notify the Company of any changes relevant to their gold-related activities, including Bullion Accounts, LBMA Gold trading, and Gold Spot transactions.

 

7.3 The User irrevocably agrees to provide any additional information or documents requested by the Company from time to time for compliance, KYC, AML, or gold provenance verification purposes. The User authorises the Company and its authorised partners to use and share such information as required for KYC and due diligence processes.

 

7.4 The User shall comply with all identification, customer due diligence, and anti-money laundering requirements applicable to gold trading and bullion operations.

 

  1. ACCOUNT SECURITY
  • The User is fully responsible for all activities carried out through their JGB Account, including actions related to Bullion Accounts, LBMA Gold trading, Gold Spot transactions, and any information submitted through the Interface.
  • The User must immediately notify the Company of any unauthorised access, compromised passwords, or security breaches, and must ensure they log out at the end of each session.
    The Company shall not be liable for any loss or damage resulting from the User’s failure to comply with these security obligations.

 

  1. PROHIBITED USES

The User shall not use the Interface or any JGB gold services (including Bullion Accounts, LBMA Gold trading, Gold Spot trading, and physical gold delivery) for any unlawful or improper purpose. This includes:

  • disguising the source of funds or gold, or transacting with illicit assets;
  • violating AML, CTF, Sanctions, or Anti-Bribery Laws;
  • using false, misleading, or incomplete information;
  • interfering with the Company’s operations or other Users’ rights;
  • exploiting system glitches, price errors, or technical faults;
  • using VPNs or methods to hide location to bypass restrictions;
  • conducting gold-related transactions with assets not legally owned;
  • falsifying documents, identity, or gold provenance information;
  • attempting to harm or disrupt the platform;
  • violating any Applicable Laws or these Conditions.

Any such conduct constitutes a Prohibited Use.
If the Company identifies a Prohibited Use, it may take any action it deems appropriate, including suspending the User’s account, reporting to authorities, blocking access to services, or recovering financial losses or penalties imposed on the Company.

 

  1. RIGHTS OF THE COMPANY

The Company may modify, suspend, or discontinue any gold-related Services at any time, including Bullion Accounts, LBMA Gold trading, Gold Spot trading, vaulting, or physical delivery, with or without prior notice.

 

The Company may refuse, delay, or cancel any pending gold transaction at its sole discretion or as required by law, including due to compliance, operational limits, or court/government orders.

 

System upgrades, high transaction volumes, or technical issues may cause delays, slower response times, or interruptions. The Company is not liable for such disruptions.

 

Certain gold-related operations (e.g., bullion verification, offline vault checks, allocation/de-allocation) may cause delays, which the User acknowledges.

 

The Company may impose transaction limits, delivery restrictions, or operational controls at any time based on risk, compliance, or internal policies.

 

  1. PAYMENTS TO THE COMPANY

The Company may charge service fees, transaction fees, Swap, gold storage fees, delivery fees, or dormant account fees, as stated in the Fee Schedule. These fees may be revised at any time.

 

All payments in Fiat Currencies for JGB Joint Gold Bullion Import-Export Co., Ltd. gold services (including Bullion Accounts, LBMA Gold trading, Gold Spot transactions, and physical delivery) must be made in the currencies specified by the Company.

 

  1. Taxes

The User is solely responsible for determining and fulfilling all Tax obligations arising from their use of JGB’s gold services, including Bullion Accounts, LBMA Gold trading, Gold Spot transactions, physical delivery, storage, or any other related activities. This includes assessing, reporting, collecting, and remitting all applicable Taxes to the appropriate authorities.

 

If any withholding or deduction for Taxes is required under Applicable Laws in connection with any payment owed by the User, the User must pay an additional amount to ensure the Company receives the full net amount without any reduction (other than taxes on the Company’s own income).

 

The User shall pay — and within three (3) Business Days indemnify the Company — for any cost, loss, or liability the Company incurs relating to Taxes arising from any payment under these Conditions.

 

  1. TERM AND TERMINATION

The term of these Conditions shall commence on the date the User accepts these Conditions and shall continue until terminated in accordance with this Clause.

These Conditions may be terminated:

  1. by mutual written agreement between the User and the Company; or
  2. unilaterally by the Company:
    • upon the occurrence of an Event of Default; or
    • at any time, at the Company’s absolute discretion.

For the purposes of these Conditions, an “Event of Default” means the occurrence of any of the following:

  1. Non-payment
    The User fails to pay any amount due under these Conditions on its due date in the required manner, unless:

    • such failure is caused solely by an administrative or technical error; and
    • payment is made within five (5) Business Days from the due date.
  2. Breach of obligations
    The User breaches any covenant or obligation under these Conditions (other than a payment obligation described above), and, if such breach is capable of remedy, it is not remedied within three (3) Business Days (or such other period as the Company may determine).
  3. Misrepresentation
    Any representation or warranty made by the User in these Conditions is, or proves to be, untrue, incorrect, or misleading in any material respect at the time it is made or deemed to be made.
  4. Cessation of business
    The User suspends, ceases, or threatens to suspend or cease carrying on all or a material part of its business.
  5. Material adverse effect
    Any event or circumstance occurs which, in the opinion of the Company, has or is reasonably likely to have a material adverse effect on the User’s ability to perform its obligations or on the Company’s risk exposure.
  6. Fraud or dishonesty
    The User commits or is involved in any fraud, act of dishonesty, or conduct that is averse to the interests of the Company.
  7. Insolvency Event
    Any Insolvency Event occurs in respect of the User. For this purpose, an “Insolvency Event” includes, without limitation (and excluding any vexatious petition that is discharged, stayed, or dismissed within twenty-one (21) days):

    • a petition being presented or a meeting convened for winding up the User, or any steps taken with a view to placing the User under judicial management;
    • the User resolving to wind up or dissolve itself;
    • a liquidator or provisional liquidator being appointed in respect of the User;
    • a judicial manager being appointed over the User or any of its assets;
    • the User entering into a scheme of arrangement, composition, or assignment for the benefit of all or any class of its creditors;
    • a receiver or receiver and manager being appointed over the User or any of its assets; or
    • anything analogous to any of the above occurring under the laws of any applicable jurisdiction.
  8. Illegality
    It becomes unlawful for the User or the Company to perform or comply with any of their material obligations under these Conditions.
  9. Invalidity
    Any material provision of these Conditions becomes illegal, invalid, or unenforceable for any reason.

The termination of these Conditions shall be without prejudice to the rights of the Company in respect of any prior breach and shall not affect the validity, continuance, or effectiveness of the Surviving Provisions or any other provisions intended to survive termination.

The User shall promptly notify the Company upon becoming aware of any Event of Default (and any steps being taken to remedy it). Upon the Company’s request, the User shall promptly provide a certificate signed by two of its directors or senior officers confirming whether or not an Event of Default is continuing (and, if so, specifying the Event of Default and the steps being taken to remedy it).

 

  1. INDEMNITY

The User irrevocably agrees to fully indemnify and hold harmless the Company and all Indemnified Parties from any Losses arising from:

  • any information provided by the User;
  • any breach of the User’s obligations, warranties, or representations under these Conditions;
  • any violation of Applicable Laws relating to gold trading, bullion accounts, LBMA Gold, Gold Spot transactions, or physical delivery.

This indemnity covers all losses, claims, legal fees, liabilities, and expenses incurred by the Company in connection with the User’s conduct.

 

  1. EXCLUSION OF LIABILITY

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, special, incidental, punitive, or consequential losses arising from:

  • the User’s use of JGB’s gold services, including Bullion Accounts, LBMA Gold trading, Gold Spot transactions, or physical delivery;
  • the use, performance, or accuracy of the Interface;
  • third-party information, systems, vaults, logistics, or service providers;
  • disputes between the User and any third party;
  • loss of profit, business, reputation, or data;
  • system failures, delays, interruptions, or technical issues;
  • viruses, malware, or harmful programs;
  • reliance on any service output, pricing, or content on the Interface;
  • inaccuracies or errors related to the Services or gold market information.

The Company has no liability for any commercial, operational, or investment loss the User may incur from using the Services.

 

  1. REPRESENTATIONS AND WARRANTIES

The User represents and warrants to the Company that:

  1. Authority & Identity
    The person opening the JGB Account is duly authorized, and all information provided for Bullion Accounts, LBMA Gold trading, Gold Spot transactions, or physical gold delivery is true, accurate, complete, and not misleading.
  2. Legal Capacity
    The User is at least 18 years old, has full legal capacity, and these Conditions are valid and binding.
  3. Compliance & Legality
    The User is not a Prohibited User and complies with all Applicable Laws, including AML, CTF, Anti-Bribery, Sanctions, and Tax Laws (including FATCA/CRS).
  4. Valid Instructions
    Any instructions submitted through the User’s credentials or registered email are deemed valid and binding.
  5. Lawful Assets Only
    The User will only use legally obtained funds or gold and will not use the Services to hide or disguise illegal proceeds or engage in prohibited activities.
  6. Anti-Bribery & Sanctions
    Neither the User nor its Affiliates:

    • is subject to Sanctions, located in a sanctioned territory, or acting on behalf of a sanctioned person;
    • has engaged in bribery or unlawful payments;
    • will use any funds or proceeds to finance sanctioned individuals or entities.
  7. Corporate Users
    If the User is a company, it is duly incorporated, properly authorized, and its acceptance of these Conditions does not violate any laws, corporate documents, contracts, or regulatory obligations.

These Users’ Representations and Warranties remain in full force throughout the User’s use of JGB’s Services.

The Company makes no warranties of any kind. All Services are provided strictly as-is, without guarantees of merchantability or fitness for any purpose.

 

  1. CONFIDENTIALITY

The User expressly authorizes the Company to use and disclose any information provided under these Conditions for any purpose permitted by the Company (“Permitted Purpose”), subject to the Company’s Privacy Policy, except for information that the User has clearly marked and instructed in writing as confidential.

The confidentiality obligation does not apply to information that:

  • becomes public through no fault of the Company;
  • must be disclosed under Applicable Laws or regulatory requirements;
  • is required to be disclosed pursuant to a court order or legal process; or
  • is disclosed to the Company’s banks, advisers, consultants, or professional service providers for purposes related to these Conditions.

If the User provides any third-party information or personal data (“Third Party Data”), the User represents that all required consents for such disclosure, use, and processing have been obtained and not withdrawn.

The User warrants that it complies with applicable data protection laws, including the EU GDPR, in relation to any Third-Party Data. The User is fully responsible for ensuring legal compliance at all times.

All confidentiality obligations survive termination of these Conditions and continue until the relevant information enters the public domain.

 

  1. LIMITED LICENSE

The User is granted a limited, non-exclusive, non-transferable license to use the Interface and its Content solely for purposes approved by the Company, including the use of JGB’s gold services (Bullion Accounts, LBMA Gold trading, Gold Spot trading, and related functions).

 

All rights, title, and interest in the Interface, Services, and Content remain exclusively owned by the Company.
The User shall not copy, distribute, sell, modify, reverse-engineer, create derivative works from, or otherwise exploit any part of the Content.

 

All logos, trademarks, trade names, and designs associated with JGB are the exclusive property of the Company or its Affiliates.
The User may not copy, imitate, or use any such marks without the Company’s prior written consent.

 

 

 

  1. FURTHER ASSURANCE

Each Party shall, upon reasonable request by the other, perform any further acts or execute any additional documents necessary to give full effect to these Conditions and to better reflect their intent and purpose.

 

  1. NO PARTNERSHIP OR AGENCY

Nothing in these Conditions creates or shall be interpreted as creating a partnership, joint venture, or agency relationship between the Parties. No Party has the authority to act on behalf of the other.

 

  1. DISPUTES BETWEEN USERS

If any trading dispute arises between Users — including disputes involving Bullion Accounts, LBMA Gold trades, Gold Spot transactions, or physical delivery instructions — the Users must document the dispute and promptly report it to the Company. The Company may request further information or evidence, and the Users must comply with such requests.

 

The Company may provide relevant trading data or records to competent authorities as required under Applicable Laws.

 

Unless otherwise agreed by the Users or required by law, all disputes between Users shall follow the dispute resolution procedure set out in Clause 32.

 

Once the dispute has been resolved or a final award/judgment is issued, the Users must provide the Company with evidence of such settlement or decision.

 

  1. NOTICES

All notices or communications (“Notices”) relating to these Conditions must be in writing and delivered by hand, registered post, or email to the address designated by each Party.
A Notice is effective upon receipt and is deemed received:

  • when delivered by hand or registered post, at the time of delivery;
  • when sent by email, when it reaches the recipient’s inbox.

 

  1. SEVERABILITY

If any provision of these Conditions is illegal, invalid, or unenforceable in any jurisdiction, that shall not affect the validity or enforceability of the remaining provisions or the validity of that provision in other jurisdictions.

 

  1. VALIDITY

If any provision is found illegal, invalid, or unenforceable, it shall be applied with necessary modifications to make it lawful and enforceable while preserving the Parties’ commercial intent.
If modification is impossible, the offending provision shall be deemed removed, without affecting the remainder of these Conditions.

 

  1. REASONABLENESS

Each Party confirms it had the opportunity to seek independent legal advice and agrees that:
(a) no ambiguity shall be construed for or against any Party based on drafting; and
(b) these Conditions and related documents are fair and reasonable.

 

  1. ENTIRE AGREEMENT

These Conditions constitute the entire agreement between the Parties and supersede all prior agreements, representations, or understandings relating to the same subject matter.

 

  1. FORCE MAJEURE

The Company is not liable for any failure, delay, or variation in performing its obligations caused by a Force Majeure Event.

 

  1. NO ASSIGNMENT

The User may not assign or transfer any rights or obligations under these Conditions.

 

  1. VARIATIONS

The Company may amend these Conditions at any time at its discretion, without prior notice.
Such amendments are binding on the User from the effective date specified by the Company.
Unless expressly stated, a Variation does not constitute a waiver of any rights or obligations that accrued before the amendment.

 

  1. REMEDIES AND WAIVER

No failure or delay in exercising any right or remedy under these Conditions constitutes a waiver.
All rights and remedies are cumulative and not exclusive of any rights available under law.

  1. NO RIGHTS OF THIRD PARTIES

No third party has any rights to enforce any term of these Conditions.

 

  1. GOVERNING LAW AND JURISDICTION

These Conditions are governed by the laws of the Lao People’s Democratic Republic.

Any dispute between the Parties shall first be resolved by mutual discussion within 30 days of written notice.

If unresolved, the dispute shall be submitted to arbitration in Lao PDR in accordance with the Lao Arbitration Rules.
The seat of arbitration is Lao PDR, the language is English, and the tribunal shall consist of one arbitrator.